Privacy Policy

Neo Pharmacy (Opc) Private Limited (NPOPL) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website. Please read this policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

  1. Information We Collect:

We may collect the following types of information from you:

  • Personal Identification Information: This may include your name, email address, phone number, company name, and other similar contact details you provide when contacting us through our website forms or inquiries.
  • Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is generally collected through cookies and similar tracking technologies.
  • Communication Data: We may retain records of any communications you have with us, including emails and form submissions.
  1. How We Collect Your Information:

We collect your information in the following ways:

  • Directly from You: When you voluntarily provide information through our website forms (e.g., contact forms, inquiry forms) or when you communicate with us via email or phone.
  • Automatically: Through the use of cookies and other tracking technologies when you browse our website.
  1. How We Use Your Information:

We may use your personal information for the following purposes:

  • To Respond to Your Inquiries: To process and respond to your requests, questions, and feedback submitted through our website.
  • To Provide Information About Our Products and Services: To send you information about our medical supplies, updates, and promotional materials that may be of interest to you (only if you have consented to receive such communications, where required by applicable law).
  • To Improve Our Website: To analyze website usage data to understand how visitors interact with our website and to improve its functionality, content, and user experience.
  • For Internal Business Purposes: Such as data analysis, audits, fraud monitoring and prevention, and improving our business operations.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  1. Disclosure of Your Information:

We may disclose your personal information to the following third parties:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics providers). These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other legal bodies if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
  1. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. Your Rights Regarding Your Information:

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request the correction of inaccurate or incomplete personal information.
  • Erasure: Request the deletion of your personal information (subject to certain exceptions).
  • Restriction of Processing: Request the restriction of the processing of your personal information.
  • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
  • Object to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

  1. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We may use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: These cookies allow our website to remember choices you make (e.g., language preferences) and provide enhanced features.

You can control and manage cookies through your browser settings. Most web browsers allow you to disable or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.

  1. Links to Other Websites:

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

  1. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Neo Pharmacy (Opc) Private Limited
2D, KC Arcade, Building No, 24/1701, near TV Centre, P.O, CSEZ, 

Kakkanad, Kochi, Kerala 682037

 

Email: info@neopharmacy.in

Phone: +91 9207309001

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website.

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